Information regarding Visas and Citizenship
The Australian Embassy in Brussels, Belgium does not process visa or citizenship applications. For clients resident in Belgium or Luxembourg visa processing is undertaken electronically through the online ‘eVisa’ service, or by processing centres in Australia, or by the immigration office at the Australian Embassy in Madrid, Spain.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department Immigration and Border Protection’s website.
Planning a holiday in Australia?
If you hold a passport from the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican City you can apply electronically free of charge for a visa to visit Australia for a holiday.
New Work and Holiday arrangement with Luxembourg commencing 1 January 2017
On 1 January 2017 the Work and Holiday arrangement with Luxembourg came into effect and young adults from these countries are now able to apply for a subclass 462 visa. More information about this visa, and how to apply can be found at: http://www.border.gov.au/Trav/Visa-1/462- and on the Luxembourg website, http://www.workandtravel.lu/
Visa and Citizenship information
The Department of Immigration and Border Protection provides a website with information about Australian visas and citizenship. This information is available in English.
Their website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides to help you make your application.
Immigration Office Madrid, Spain
The immigration office in Madrid processes the following visas for clients resident in Andorra, Belgium, France, Luxembourg, Monaco, Portugal and Spain.
- Visitor visa (for passport holders who cannot apply online)
- Working Holiday Maker visas (for passport holders who cannot apply online)
- Short Stay Business visas (for passport holders who cannot apply online)
- Transit visa
- Student visa (for passport holders who cannot apply online)
- Temporary Work visa
- Resident Return visa
- Partner Migration
- Child Migration
- Other Family Migration
For further information please refer to the Madrid website: www.spain.embassy.gov.au/madr/home.html
Citizenship by Descent processing office London, UK
The immigration office in London processes citizenship by descent applications for clients resident in Andorra, Ascension Island, Austria, Belgium, Bosnia Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Faeroe Islands, Falkland Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saint Helena, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.
For further information please refer to the London website: www.uk.embassy.gov.au/lhlh/immi_citz.html
To ensure you have the quickest, most efficient service the Department of Immigration and Border Protection (DIBP) encourages you to use the information already available on its website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.
The DIBP website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.
If after accessing the DIBP website you have further questions or require additional information, you may wish to contact the Europe Service Centre (ESC) for assistance. The ESC is a multi-lingual client contact centre based in London which provides information about Australian visas and citizenship.
The easiest way to contact the ESC is to use the DIBP web based client enquiry form.
You may also contact the ESC by telephone. For further information on how to contact the ESC, please click here.
At times, due to high call volumes, you may find it difficult to get through to the ESC. In such cases, DIBP encourages its clients to access the information required on its website. If, after consulting the website, you still require information, you may also use DIBP's online enquiry form.